It’s been two years since LACLJ began providing services remotely, and we’ve learned a lot during this time. The biggest takeaway has been how our new remote model allows us to embody our trauma-informed approach more holistically and better serve low-income survivors throughout Los Angeles County.
Before, to access free legal representation, survivors at times had to take time off work, coordinate childcare, and take several buses to get to our office in East LA. Now, survivors can meet with their attorney virtually with less disruption to their daily lives.
However, not all transitions to remote services has benefited survivors in our community. Our spotlight story this month is just one example of how the court’s well-meaning policy negatively impacted survivors’ access to justice. Read more below.
I am proud of our team for advocating for survivors’ rights and uplifting their experiences to create positive change. We continue to be available to serve survivors in-person and are relieved our remote model means we can remove one more barrier to accessing safety and justice.
